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These options are available through the live-chat platform, as well phone and email. Accessing the live-chat platform is probably the most straightforward and the fastest way to gain help and sportsbook advice in English, Chinese or Vietnamese.
Throughout the course of this BetPhoenix online sportsbook review, we tested the live chat option on several occasions. While we can confirm that response time was relatively fast, the remainder of our experience was mixed, and largely depended on the questions that were asked.
Getting answers to some questions was a task in itself. No list of banned countries is readily available on the site, and customer service representatives we spoke to were evasive.
Like many online sportsbook sites, BetPhoenix puts the onus on gamblers to make sure that online gambling is legal in their jurisdiction.
That said, most online sportsbooks will include a list of banned countries somewhere on the site. Conversely, when inquiring about available banking options, deposit methods, withdrawal options, or any general sportsbook information about special offers, bonuses, the meaning of rollover requirement and so on, the agents were most forthcoming.
How can I help you today? There is an FAQ section, which can be found by clicking a drop-down menu located on the right side of the top navigation bar.
Security Accreditation in online gaming is an important feature for any online sportsbook to have, giving gamers a sense of ease, comfort and safety.
The latest technological SSL encryption methods keep financial data safe and secure. All your banking and personal details to avoid fraud and intrusion from hackers will be encrypted.
The customer service team at this sportsbook will be keen to explain any queries you might have about the bonus schemes the site offers. As with any cash bonus, satisfying the rollover requirement is key before any withdrawals can be made.
We strongly recommend players read the fine print and understand what rollover requirement is attached to the cash bonus before claiming any bonus money.
That said, BetPhoenix encourages clients to contact customer service to validate bonus eligibility and any applicable terms and conditions prior to making a deposit.
Deposit bonus money is intended for recreational players as a rule at Bet Phoenix. Bet Phoenix has further house rules, which should be studied before taking up any bonus offers.
All rights reserved to nullify or revoke bonuses are at the discretion of management. Promotional offers can change regularly, so make sure you check the BetPhoenix site for the latest offers and contact the BetPhoenix customer service team with any enquiries.
Under the terms of this free play promotion, the bonus comes with a hefty 18x rollover and a two-week hold. Credit card deposits do not apply.
Credit card deposits do not apply for this deposit bonus. All these onerous stipulations combine to make the offer a lot less attractive than it initially seems.
Bookmaker is one example of a highly rated sportsbook that provides customers with cash bonuses. It carries a slightly lower 12x rollover requirement, although the two-week hold still applies.
Credit card deposits do not qualify as banking options for this bonus. Credit card deposits do not apply to this bonus. Our review notes that BetPhoenix has a strong offering within the burgeoning world of pro gaming.
BetPhoenix answered the call with this special offer that applies to popular games: Dota2, CS:GO, League of Legends, Overwatch and Starcraft II.
This bonus offer is exclusive to betting on esports. The rollover requirement for this bonus promotion is 8x and a two-week hold applies.
Credit card deposits are exempt. The friend must fulfil certain requirements before the bonus is awarded to the referee.
Bonus funds received from a referral carry a 5x requirement. Various other terms and conditions apply to this bonus.
For instance, regional restrictions are attached to this bonus. The rollover requirement is set to 6x and the funds can be used on regular juice lines when betting on sports.
Further rules apply. Credit Card Bonus Two Credit card bonus money offers are available at BetPhoenix. The promotion carries a hefty 18x rollover requirement.
All bonuses carry differing minimum deposit amounts and maximum bonus funds awarded. The BetPhoenix rollover requirement also varies, going anywhere from 30x to 65x.
Deposits made with credit cards do not apply in most cases and there are additional rules. VIP Club The VIP Club is an invitation-only loyalty program, which affords a select few players ongoing rewards for their repeated patronage.
There are three tiers: Diamond, Platinum and Gold with the Diamond VIP Club being the highest achievement. The perks include a credit back of a percentage of monthly net losses on sports betting deposits, birthday rewards, 2 free payouts a month and other exclusive advantages.
Contact customer service for more details on how to qualify for the BetPhoenix VIP Club. Deposit limits vary depending on the preferred method of choice and are included below.
Essentially, BetPhoenix provides three methods of withdrawal: Bitcoin, P2P and check. Withdrawal requests are accepted Monday through Friday between the hours of AM and PM EST.
However, withdrawal minimum and maximum variables can change, while management reserves the right to lower withdrawal maximum amounts for customers at their discretion, and the BetPhoenix customer service team can clarify any of these points.
BetPhoenix was founded in Costa Rica in the mids and it has attracted many US players by offering generous bonuses and covering a wide range of betting markets.
Its SBR rating hovered between a B and a C for several years, but it dropped to a C- in following a raft of disputes over slow payments.
Withdrawal Speed 0. Customer Support 0. Mobile 0. Website 0. Why choose Betphoenix. Friendly US sportsbook. Bookmaker Profile.
Betphoenix Info. Website www. Licensed in Costa Rica Bookmaker Type American, European. Betphoenix Pros.
Betphoenix Cons. Only 3 available withdrawal options High rollover requirements on sign-up bonus Withdrawal amounts are limited. More information about Betphoenix.
Customer Support Hours. Website Info Websites Languages. Delete Cookies. Bookmakers Services. Join the BM community.
Betphoenix is not recommended by Bookmakers. We highly recommend these bookmakers instead:. VISIT SITE. Latest Betting Offers. Strike Gold with Accumulator of the Day.
Bet on Enhanced Accas for increased winnings. Members can also use the buying point option to improve their odds by decreasing the spread, which allows them to win when their favorite team scores fewer points.
Horse betting types include trifectas, straight, quinella, pick 3, pick 4, exacta, and daily double bets. BetPhoenix offers several communication options to ensure members can get quick answers to any question or query they may have, these include free calls with numbers provided for assistance in English, Chinese, Vietnamese while the list of telephone numbers also include casino support and wagering.
Since, BetPhoenix added cryptocurrencies to its list of payment methods it appeals to a much larger player audience, while the fact that it is established sports betting and casino hub do count in its favor.
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VISIT NOW. Support Offered in English, Chinese and Vietnamese USA Player Friendly. Overall Rating Processing of Withdrawals. Is BetPhoenix Legal?Bet Phoenix Casino im Test - online Casino im Überblick, Angebote und Bonusse, Erfahrungen und Bewertungen. Ist Bet Phoenix Casino seriös? Lesen Sie. Bet Phoenix hat eine begrenzte Auswahl an Slots, daneben gibt es neben Sportwetten noch andere Kathegorien Die Bonusangebote sind auf den ersten Blick. Cathy Carvajal. Account management at Bet Phoenix. Costa Rica. Glücksspiel & Casinos. Bet Phoenix. 0 Kontakte. Sehen Sie sich Cathy Carvajals. Log In. Remember Me.