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Typically, the casino will prevent users from restricted regions from creating accounts. But, it is not wise to use a VPN to beat their geo restriction and create an account.
This is because problems would come up later when making deposit, or worst still, when making withdrawals. That said, it is a scoring point if a casino supports a high number of countries and restricts only a few.
But if you push ahead and manage to make deposit, you stand loosing your money, and not being about to clear any winnings. Banking options is an important consideration when choosing a casino.
You need to make sure there is a method supported by the casino which is available to you for use in your territory; and the method also has to be simple so that you can make deposits conveniently.
A great casino need to offer a large number of payment options available to people in a lot of territories.
Planet 7 supports different methods. For the lovers of crypto currencies, Planet 7 accepts bitcoin transactions.
However, if you do not want to use any of the online methods; they also allow offline methods including Moneygram and Western Union.
Apart from the bank wires which will take a couple of days, all deposits are usually instant. With the Planet 7 Casino, withdrawals are processed via Neteller, bank wire, and bank checks.
The company says that all eligible withdrawal requests will be approved 7 business days after the request date, and the actual payment will take another 7 to 10 business day after approval.
Like almost all casinos, Planet 7 has both a minimum and a maximum withdrawal limit. Comparatively, the maximum withdrawal limit is pretty low among casinos; there are casinos that easily doubles the maximum withdrawal limit of Planet 7.
The low maximum withdrawal limit of Planet 7 could be frustrating. However, it should be noted that if there is one area where Planet 7 has received damning reviews, its in making payments.
Though the company advertises fast payment processing, forums are replete with players who were not paid either at all or in time.
In fairness, the cases are more of not being paid in time than of not being paid at all. Planet 7 Casino is now Blacklisted — Read Reasons Why. We received the below complaint from a planet 7 casino player… Message: I hate to have to do this but Ive been playing at Planet 7 Casino for a while, won a little money and made a withdraw over a month and a half ago.
Author: Rick Norris. The casino wont pay me. You can see the latest updates to Planet 7 casino's terms and conditions here.
To find out how our bonus ratings are calculated see Bonus Rating System. Planet 7 Casino used to be very good at getting back to us about these payout complaints but in the past year have stopped communicating with us completely.
Planet 7 Casino Review in - Our Unbiased Opinion of Game variety is great with over games to choose from including live dealer games, slots, roulette and blackjack, video poker, and all your other traditional casino game favorites.
I contact them many of times, Then I was told January 4, , that the check was sent out But they would have to deduct After getting the run around telling me I was not talking to the right department I finally started receiving checks of I keep trying to contact the and they always say someone will get back to me.
They even had me go and set up a separate bank account just for checks from them. I feel your pain they are liars they are differently criminals I just wish there was something we could do to make them pay or shut them down.
In April I made withdrawal and sent the necessary forms was verified and never received my money of 2 payments one for another I cashed out 3 times since April.
All were approved. When you go to cash out it ask if you want to check or wire transfer I chose a check. They are now telling me that a check is not an option.
I do not have a bank with a swift code. But this time they will not pay me. I used bitcoin. I been playing for about 5 months I put so much money I have withdraw for almost 8.
I requested a withdrawal from Planet 7 Casino and still have not received my winnings. They are not responding to any of my emails and their site continues to say it is not available in the US.
Aug 24 I won I chatted to the company representative…. Over the course of the following weeks We submitted all of the requested information repeatedly, to include a third-party app called HooYu- that I also submitted my personal information.
On May 13 we received a request for two years and submitted the same documents. This totals of four emails with all of the same documents being sent as well as HooYu.
On June 4 and we attempted to chat again to find out the status of the withdrawal request and of course they said that we needed to send the documents at this point we called the IP and spoke with a gentleman to verify the information and we sent another document including a hand written statement about a card that was lost and replaced.
On June 5 we receive notification that the documents were all approved and we were now waiting for finance.
On June 7 we received information that the account has been verified and validated. On June 18 through chat, inquiring about the status of the withdrawal we were informed and business days after their documents are approved and 10 business days after finance gets it it would be released and then we were also our banking information was requested again and was given again.
On June 21 we still there is still no money and we sent four emails that were never responded to each with their own number and also on June 20 the second request for was approved.
At this point , in chat — inquiring about status- a current drivers license was requested. They had the current drivers license which was not set to expire until July 17, because it is a CDL but at this point it was still current.
A copy of the document given to you by the Arizona DMV that you have submitted a request for a new drivers license has been issued because they mail them you get a temporary license.
Once the real license had been received a copy of that also had been mailed and that was on or about it 21 July.
At which time we were told 10 more days all three with drawl request of been approved and we had still not seen a payout.
Setting us back to square one. On August 26 we resubmitted the withdrawal requests. Still no deposit have been made. The most recent inquiry through chat informed us that they needed banking information for the wire transfer because Chase J.
Morgan Chase is no good. Requested information about what things were good requested information about available ways to receive the owed money.
Apparently the staff knows what banks they cannot receive yet they do not know what banks can. Please help this is it right. There has to be some sort of standard to which these establishments are held.
My first withdraw was through the express method. I submitted all proper information and received acceptance confirmation.
I have not reeived payment. I have submitted 2 withdraw requests for check payment and recived acceptance confirmation. Now I receive an email from them stating i need to prove my dentity.
The only proof of address they will accept although my DL clearly states address is a income tax statement, utility bill or insurance.
I have no utility bill in my name as the home is owned by my father. I did submit my car insurance statement with my name and address and they say that is not acceptable??
I am not sending my Income tax filing to them. I have submitted enough to prove my identity. They have no problem with my identity when taking my money.
I believe live chat is more robot than human and noone will speak to me. I have over Another bad point is they have all my personal and banking information.
I wish I had read complaints first. Thank you for your time and website. I am writing to you for help with Planet 7 Casino.
On June 5th , I spoke with Customer Service via live chat. I was new at depositing and playing slot. I read their rules and realized that i could be breaking rules if i were to win because i was pretty certain, i had more than one account.
They advised me, as long as i deposit they would cancel my other accounts. So i deposited and checked back one more time before playing and they advised me that those accounts were closed.
My account was verified and i received the check. A month later i played again and won I requested a withdrawal of ,,,, and left money in to play.
I played for a couple more days until one day i tried to log in and my account was revoked due to multiple accounts. Are you freakin kidding me… I spoke with customer service which i have a copy of, my account was verified which i kept a copy of , I have already received one check but as soon as i win big they want to come back on this.
Truly unfair! I signed up to planet7 new to online casinos. Had fun playing roulette. Then tried unsuccessfully over the next two days to make another deposit to play again both with a debit and credit card.
I declined. With extreme prejudice. Not a good introduction to online casinos. Avoid Planet7. I was approved for a withdraw from Planet 7 on I have submitted my documents three times and they email me saying I need to open another bank account because Chase Bank has stipulations.
I have won money from Planet 7 smaller amounts and they wired the money into my Chase bank account.
Chat started Casino Support Center Welcome to Planet 7 Casino! So we can best assist you can you provide your username and let us know how we can help today?
Hello, my name is Ronald and I will be assisting you today. Could you please provide me your username? Thank you. Please enter your comment! Please enter your name here.
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Part Two of Royal Panda Casinos Kick-Off Party is Underway January 4, Finally, they were promised by a casino representative to receive a tracking number for the payment but a week later they still didn't have it.
No more update ever since then and the player has probably been paid. Extremely long verification and withdrawal process. The casino kept giving the player fake promises, apologies, and excuses.
The player complained that he had made 3 withdrawal requests, first in October, but in December he still had no information about the casino approving any of his withdrawals.
He had sent required documents several times, still, he had no statement from the casino. We believe that the player has probably been paid.
The player complained about not receiving any confirmation about the money transfer even though the withdrawal was approved.
After filing a complaint, she received an email confirmation from the casino's finance department about a check being processed.
No update since then is available but we believe the player has probably been paid. The player's 1st and 2nd withdrawal method were declined by the bank and due to that, the payment was delayed.
The player requested a withdrawal. After few weeks following this complaint, casino informed the player that he won't be receiving money via bank wire or check because his bank refused both.
The casino accommodated the player with money gram payment method with five payments, of which only two out of them were received.
The player was updating complaint thread daily but stopped just after the player received first two payments. Show 34 similiar complaints with 1, black points in total for this casino.
Black points: 70 for this casino. Slow pay-out. The player had several withdrawals in the pending status for over 2 months.
Withdrawal request not paid. The player requested a withdrawal but for a long time, the casino had difficulties with the processing and refused to use an alternative method of funds transfer.
Very slow pay-out. The player requested a withdrawal and sent his documents for verification. Four months later, he still didn't get any response and he was still waiting for a cashout.
Long verificasion process. The player provided documents for verification in order to have her winnings transferred via bank transfer.
However, even though she successfully passed the verification check no one contacted her as was promised and the money was back to her casino account as a withdrawable amount.
The casino support told her she needed to make a new request and send documents for verification again.
Complaints on related Silver Oak Casino Unspecified relation. The player won a big jackpot but his winning was confiscated due to broken terms and conditions.
The casino pointed out a rule where the player should have had only one real money account and accused a player of a fraud.
We believe that this complaint could be closed in favor of the casino if the casino would have provided any evidence. With no new evidence, the case remains unresolved.
The player won a jackpot, casino refused to pay them the full amount. After the player hit the jackpot and accumulated some winning, he requested a withdrawal.
The player disagreed and stated that before casino confirmed his winnings and now just tried to find a way how to not pay the big winning.
The casino failed to provide some evidence about the case. Show 1 similiar complaints with black points in total 53 for this casino.
Black points: 30 for this casino. The player received a partial amount of the deposit money, but the rest was still unpaid.
A player from a restricted country by his words dealt with a casino that they would return their deposits. The first payout was paid without a problem but the next payout didn't arrive and casino never replied to the complaint nor to the player directly.
The case remains unresolved. Black points: 12 for this casino. Lady from the US wanted to withdraw her winning but her account was suspended.
A player's withdrawal was divided into several payments when suddenly she was not able to log in. After she claimed a complaint against the casino she got an answer from the casino that her account was audited.
New information is missing and no more evidence was published. Show 1 similiar complaints with black points in total 12 for this casino.
A player from United States complaints about extremely long withdrawal processing. The player waited for one and a half month to receive the first payment.
Rest of the payments were supposed to be on the way and the first payout arrived, and that is why we assume the rest of them was paid too.
Another case of extremely long withdrawal processing. In this case, the player complained that the withdrawal took way much longer than 7 business days.
We believe that in this case, the player started to be nervous too soon and the money was paid out. Another case of a long withdrawal process.
The player was disappointed with the withdrawal process and after they submitted a complaint against the casino, the casino's representative promised them a fast payout.
We believed that the player did receive the money and the case was resolved. The player claims that she didn't receive her winning from the year of The player, Kiretta70, requested a withdrawal but it kept being sent back to her player's account every time she requested it.
She contacted the casino about this issue for about twenty-one times with no resolution. The casino claimed that she was paid her winning back in and didn't provide any further information about this case.
Extremely long withdrawal process with miscommunication between the player and the casino. The casino owed the player their winning for over six months.
The player complained about this casino for the second time in a row. The casino started to pay the player in payment installments but stopped after two months.
The customer support informed the player that the Bank of Montreal refused to accept the wire transfer and they tried to contact the player, but the player didn't answer.
The casino advised the player to contact their VIP manager, but the player didn't respond again. Read more on: ttps:.
A problematic payout of the big amount requested for withdrawal. We believed that both sides found a solution and the case was resolved.
Show 5 similiar complaints with 99 black points in total 9 for this casino. Delayed payment with unknown status. The player complained that their withdrawal was delayed for more than one month.
Nobody responded to this complaint and we do not know if the player received the money or not. Generous casino. The player's withdrawal was declined due to the fact of bonus terms and conditions being breached.
Eventually, the casino representative informed a player that in this case, they decided to make an exemption and all the money would be paid in full.
Because there were no more complaints posted from the player or the casino, we believed that the player received the money.
Technical glitch. The player joined the casino from a restricted country based on wrong marketing e-mail that they received.
Only then the support team realized that the player came from a restricted country and they couldn't receive their winning. All bonus winnings were seized and the account was closed.
This case remains unresolved. Complaints on related Slot Madness Casino Unspecified relation. The player requested a withdrawal and sent the documents for their account verification to the casino about 10 times and still haven't received the money.
No other information is available. The complaint remains unsolved. Black points: 99 for this casino. Ignoring a withdrawal requests for 5 months.
The player had waited for withdrawal for more than 5 months and ever since then, they won 5 more times wasn't allowed to request another withdrawal because their 1st request was still pending.
The casino was not responding to this complaint. This payment is with unknown status as we didn't hear any explanation from the casino.
Black points: 52 for this casino. The player's account verification and withdrawal process got delayed. Later on, the casino accused the player of multiple account holdings without any evidence to prove it.
This player requested a withdrawal and sent all the documents for verification but one, their credit card statement because they couldn't find the card.
Later on, they found the credit card and resent all of the documents about five more times. After that, the casino accused the player of multiple account holdings but they never provided any evidence.
No other update ever since then is available. The casino accused the player of having duplicate accounts. No evidence was given from the casino's side.
After accusing the player of having duplicate accounts, the casino was not able to provide any evidence. The player had been waiting for 4 months for his payment of USD but after placing an official complaint, the casino closed his account.
An official statement from the casino said the player had a duplicate account. Unfortunately, we have not heard from the casino since then.
Show 1 similiar complaints with black points in total 15 for this casino. Extremely delayed payment.
Very long withdrawal process after already approved withdrawal request of only dollars. The waiting time was almost 4 months.
The casino confirmed they would send the payment. No confirmation of receiving the money from the player's side.
Black points: 64 6 for this casino. After a withdrawal request, the account was closed. After a withdrawal request of USD, the casino closed the player's account due to the audit of his account but after that, no response came.
This case is uncertain and it's hard to decide on who's wrong or right. Withdrawal was approved but the payment got delayed. The casino had been prolonging the verification process, after the ID they asked for the passport, after giving them the passport the player was still waiting for the payment for an extremely long time.
Every time during the live chat, the player was asked to email his documents all over again but this time to different email addresses.
No response came to an official complaint. Long withdrawal process, no response. A polite complaint was made by the player, who had waited for a long time already for their requested withdrawal.
The casino confirmed the player's winnings and said it was just taking more time than usual but it was going to be approved soon. No response from the player whether he received the money, but we consider this payment as likely paid.
Waiting for a second withdrawal was extremely long, no reason was given by the casino. The casino paid some of the player's winnings but not all of them.
The obtained money came in five transfers. He placed an official complaint regarding the remaining 8 USD. Casino wrote 3 different emails asking for all the evidence for verification.
Some of the email addresses were unable to reach. We consider this as unprofessional. Since then, the player did not get an answer and in the end, the casino wrote they were unable to locate the player's account.
Long verification and withdrawal process. The player was promised to receive the winnings via check but never confirmed whether they received it or not.
The player's account verification took more than 2 months. In the official complaint, the casino said that the player would get a check. The final response from the player was missing so we are not sure if the payment was paid or not.
We consider this as likely paid but delayed payout. Show 5 similiar complaints with 94 black points in total 9 for this casino.
Complaints on related Raging Bull Slots Casino Unspecified weak relation. Black points: 47 for this casino. Super complicated complaint.
Player was accused of breaching bonus terms, but the casino did not show proper evidence. Casino representative told to the player that he should not had placed a complaint as she was helping him out.
Later they informed the player that the money he had received was not meant for him. He was accused of breaching bonus terms.
He played blackjack before completing the wagering requirements. This came after a month of waiting even though he was ensured multiple times he would receive his winnings.
No evidence from the casino. Really strange and unprofessional communication. Accused of breaching terms without any evidence but the player was told to wait for his deposit refund.
Black points: 5 for this casino. Payment declined- no communication from the casino, unprofessional service. Another complaint regarding a delayed payment without any communication.
We are unable to tell if these customers ever got paid. Black points: 4 for this casino. The player waited for his payment and was unable to get any answer from the casino.
He placed an official complaint, still no reaction from the casino's side. The casino did not answer any of the players' emails.
They only asked for identification documents again. The payment has an unknown status. The player had 2 pending withdrawals and had been waiting over a month.
Unable to get any information regarding these payments. Many requests were declined in this time period in March , the player constantly got disconnected while trying to contact the live support.
No clue if he ever got paid or not. Black points: 3 for this casino. Complaints timeline Filter by: All complaints New complaints Resolved complaints.
File Complaint. You are going to send email to.The player was denied of their bonus winnings because the casino claimed that they accepted and played with two bonuses. Black points: 15 for this casino. Long withdrawal processing - the player was waiting for over a month, no news from the casino. The player requested a withdrawal Wort Aus Buchstaben Finden wasn't happy with the waiting time so decided to cancel the withdrawal and wanted to close their account, with a refund. Complaint: I won 2, When I tried to withdrawal my winnings, they wanted me to GroГџer Preis Spiel them my social security ,my bank account number and info,as well as other personal info. Cashed out over two weeks been contacting every other day with my ref number Planet 7 Casino Complaints. No Deposit Bonus. Did you send the bank wire details? But really no one really Cn Vs Eu Hearthstone it. After submitting a complaint about his declined withdrawal and a question Super Bowl I why was his account locked Ruby Slots representative answered and promised to bring some light into this case.